Privacy Policy
Last Updated: 2026-06-05 | Effective Date: 2026-06-05
Xuzhou Mangxu Software Technology Co., Ltd. (hereinafter referred to as "we") fully understands the importance of your personal information and will make every effort to protect the security of your personal information. We are committed to collecting, using, storing, sharing, and protecting your personal information in accordance with the Personal Information Protection Law of the People's Republic of China (hereinafter referred to as "PIPL"), the Data Security Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, and other applicable laws and regulations.
This Privacy Policy applies to all products and services you obtain through our website (mangxu.com) and related services. Please read and fully understand this Policy carefully before using our services.
Chapter 1: Personal Information We Collect
1.1 Information You Voluntarily Provide
When you use our services, we may ask you to provide the following information:
- Identity Information: Name, national ID number (only when necessary), phone number, email address
- Business Information: Company name, job title, business license number (for business users)
- Transaction Information: Order records, payment information (not including full bank card number), invoicing information
- Inquiry Information: Inquiry content and feedback you submit through online forms or our customer service system
1.2 Information We Automatically Collect
- Device Information: Device model, operating system version, unique device identifier, browser type and version
- Network Information: IP address, network carrier, access method
- Log Information: Access date and time, pages visited, dwell time, click actions, referring page
- Location Information: Approximate geographic location inferred from IP address (city-level, no precise location)
1.3 Description of Sensitive Personal Information
In accordance with Article 28 of the PIPL, the sensitive personal information we may process includes: national ID numbers and financial account information. We only process such sensitive information after obtaining your separate consent, and we implement strict security protection measures.
Chapter 2: Purposes of Use and Legal Basis for Information Processing
We process your personal information based on the following legal bases (Article 13 of the PIPL):
| Purpose of Use | Type of Information | Legal Basis | Retention Period |
|---|---|---|---|
| Providing products and services | Identity information, transaction information | Performance of a contract (Item 2, Article 13) | Duration of service + 3 years |
| Customer service and technical support | Inquiry information, contact information | Performance of a contract | 2 years after the inquiry is completed |
| Security protection and risk control | Device information, log information | Safeguarding the public interest (Item 4, Article 13) | 6 months |
| Product improvement and analytics | Usage behavior data (de-identified) | Legitimate interests | 2 years |
| Marketing and promotion (with consent) | Contact information, preference information | Individual consent (Item 1, Article 13) | Until consent is withdrawn |
Chapter 3: Sharing and Entrusted Processing of Information
3.1 Sharing Scenarios
We do not sell your personal information to third parties. We only share information in the following cases:
- When we have obtained your explicit consent
- When necessary for the performance of contractual obligations (e.g., logistics delivery, payment processing)
- When required by legal obligations or regulatory requirements
3.2 Entrusted Processors
We may entrust the following types of service providers to process your information, and we sign data processing agreements with them:
- Cloud computing and storage service providers (deployed domestically)
- Data analytics service providers (only receive de-identified data)
- Customer service system providers
Chapter 4: Storage and Security of Information
We store your personal information on servers within the territory of the People's Republic of China and do not conduct cross-border transfers. We adopt the following security measures:
- Encryption of data in transit (TLS 1.2+)
- Encryption of data at rest (AES-256)
- Strict access control and permission management
- Regular security audits and vulnerability scanning
- Data backup and disaster recovery mechanisms
- Employee data security training and confidentiality agreements
Chapter 5: Your Rights
In accordance with Chapter 4 of the PIPL (Articles 44 to 50), you have the following rights:
- Right to know and decide: To understand the information processing rules, and to restrict or refuse processing
- Right to access and copy: To access and obtain copies of your personal information
- Right to correct and supplement: To correct inaccurate or supplement incomplete information
- Right to delete: To request deletion of personal information under legally prescribed circumstances
- Right to portability: To request the transfer of information to another processor
- Right to withdraw consent: To withdraw previously granted consent at any time
- Account cancellation: To cancel your account and delete related information
To exercise the above rights, please contact us at privacy@example.com or call . We will respond within 15 working days.
Chapter 6: Protection of Minors' Information
Our products and services are primarily intended for business users. If we discover that we have collected personal information from minors under the age of 14 without verifiable parental consent, we will immediately delete such data.
Chapter 7: Policy Updates
We may revise this Privacy Policy from time to time. Material changes will be notified to you through announcements on our website, email, or other means. The revised Policy will take effect on the date of public notice.