Zhengfang Software and [Our Company]: Digitally Redefining a New Benchmark for Smart Campus Management

Cooperation Background

In the wave of digital transformation, smart campus development has become key for educational institutions to improve management efficiency and service quality. Zhengfang Software, as a leading enterprise in the education informatization field, possesses extensive experience in campus management software, yet faces the challenge of how to rapidly respond to diverse scenario needs. [Our Company], on the other hand, has strong technology platforms and ecosystem integration capabilities. In 2021, based on a shared vision—building intelligent, integrated campus management solutions—both parties officially launched an ecosystem cooperation, focusing on three core scenarios: smart repair, inspection, and visitor management.

Cooperation Process

In the early stages of cooperation, both teams conducted in-depth research into the pain points of multiple universities: cumbersome repair request processes, paper-based inspection records, and inefficient visitor management. Based on these insights, [Our Company] provided the underlying technology platform (such as cloud infrastructure and data analytics engines), while Zhengfang Software contributed its deep knowledge of the education industry and software customization capabilities.

During the development of the smart repair request system, both parties employed an agile iterative model and completed the entire process from requirements analysis to launch within 3 months. The system integrated mobile repair requests, automatic work order dispatch, real-time tracking, and data analytics functions, greatly streamlining the process. The smart inspection system leveraged mobile forms and AI recognition technology to digitize paper-based inspections while supporting automatic report generation. The visitor system enhanced campus security through appointment scheduling, QR code access, and real-time monitoring.

Problems Solved

In traditional campus management, the average response time for repair requests was as long as 48 hours, the inspection data loss rate was as high as 20%, and visitor registration was inefficient with potential safety hazards. These systems addressed the following issues in a targeted manner:

• Low efficiency: Manual processes led to delays and errors.
• Data silos: Lack of integration between various systems made it difficult to form a closed-loop management process.
• Poor user experience: Faculty, students, and visitors faced cumbersome procedures.

Achievements

Since the systems went live, the cooperation has covered more than 50 universities and has achieved remarkable results:

• Repair request response time has been reduced to 4 hours, with the repair completion rate improved to 95%.
• After the digitalization of inspection processes, data accuracy has increased to 99%, and report generation time has decreased by 70%.
• The visitor system has reduced registration time from 5 minutes to 30 seconds, and campus safety incidents have decreased by 25%.

The cooperation between both parties has not only improved campus management efficiency but has also promoted the establishment of education informatization standards, setting a replicable model for the industry.